2. After contract conclusion, orders will be saved by the SPSG. Customers who lost documents belonging to their orders will be delivered by the SPSG any data of their order upon request sent to shop@spsg [...] return when ordering tickets with time slot or ferry tickets (Peacock Island) in the ticket shop. Thus, any ordering of online tickets is binding and commits the buyer to pay for the ordered ticket. Besides [...] conclusion of the contract. 1. Ordering and conclusion of contract Group bookings can be ordered from us either orally, in writing, by telephone, fax, or via email. By placing an order, you are making an offer